At Delegated Services, we are committed to providing a website that is accessible and easy to use for the widest range of visitors possible. We believe that this is an ongoing process and are constantly seeking to improve.

Our website has been designed to adhere to best practice by following W3C standards.

Pages have been built to comply with a minimum standard of WCAG 2.0 single ‘A’ guidelines, and wherever possible, we aim to extend this to ‘AA’ and ‘AAA’ compliance.


There are a number of steps we have taken to address accessibility needs, as detailed below:



The site uses Cascading Style Sheets (CSS) to control all presentation and layout so that content is well structured and easily accessible via assistive devices.



Text size can be increased or decreased in your browser by clicking on the ‘Accessibility Menu’ icon in the top right hand corner, and clicking onto ‘bigger text’. Similarly, the font of the text can be changed by clicking onto ‘Dyslexia Friendly’, or spaced further apart by clicking onto ‘Text Spacing’.



Screen reader functionality has been enabled across all pages of the site, and is accessible to all users by clicking onto the ‘Accessibility Menu’ icon, and clicking onto ‘Screen Reader’. This option will enable the website text content to be read aloud whist navigating around the site.



Where possible, all images used for non-aesthetic reasons have descriptive alternative text.



Content across the site has been written and formatted to make it as accessible as possible. This includes:

  • The use of semantic headings which are descriptive and used to highlight sections of text
  • Clear and easy to understand language
  • Meaningful text used for all links
  • No information is conveyed exclusively through the use of colour



Wherever possible pages have been designed to be accessible to colour-blind users. Where contrast is limited, the colour contrast can be adapted accordingly by clicking onto the ‘accessibility menu’ icon and selecting the ‘contrast’ option.



All pages across the site include a link to the homepage and, where possible, have consistent global navigation.  The ability to highlight links has been enabled, using the ‘Accessibility Menu’ option, ‘highlight links’.



There are a number of PDF documents available for download across the site. You can find out more about how to configure the free Adobe Reader software to obtain greater access to PDF files by visiting the Adobe site.



We are continually seeking to make improvements to the site and welcome any comments, suggestions or feedback. If you are using adaptive technology and are having problems accessing information on the site, please email with details of the problem you encountered and the technology you are using.



More information on how to make your browsing experience easier is available on the Ability Net My Computer My Way website. The website includes advice and help for those who may benefit from making changes to their browser, operating system or computer to be able to view the web in a more accessible way.