Risk and Emergency Management
The world of risk and emergency management is becoming ever more complex and requiring more of organisations to respond through putting plans in place and practicing them. The requirements are being applied more widely too so organisations who didn’t think that they needed to be involved are now included.
We can support you with Risk Management, Business Continuity, Critical Incidents and wider community crises, model Critical Management Plans (3C’s) along with the new requirements of Martyn’s Law which may become legislation in 2024.
Our Agreement Customers also have access to a 24/7 – BAT Phone emergency support as it happens.
We also have a PR consultant on hand who can work with you to support you in your communications and to help you to minimise any potential reputational damage.
To find out more or arrange support, please contact using our online form.
To book training that is currently being delivered please go to our Training Information page.
View our Training
To view training that is currently being delivered, please head to our Training Information page.
Head to our GoTo Knowledge Centre
View your Customer Agreement, report incidents/accidents and access a library of resources.
Our Services
Get best value through a package of services tailored to suit your needs. Unique 24/7 emergency telephone support.
Let us help you be fully complaint, identify and manage your risks and effectively train your staff at every level of your organisation.
With the UK on a “significant risk” terrorist alert, storms, power cuts, flooding and infection spread, can you afford not to have emergency plans in place?
Training and advice from a team of experts supporting you to deliver up to date, compliant safeguarding practices with trained staff.
We bring expertise and experience to support you in your leadership journey and tested, transformative wellbeing practices for your staff team.
Value for money, organisation and curriculum support from experts in their field and our sectors.
Significant costs and compliance requirements with ageing, inefficient buildings and defects, we provide comprehensive support with expert advice on hand.
Flexible, great value training and library of resources to support you to deliver your legal and compliance responsibilities to your employees, pupils and users.
Comprehensive advice, guidance, training and checking service to ensure compliance and best practice in all aspects of your off-site visits and residentials.
Don’t just take our word for it...
“We have a very positive working relationship with delegated services. We have found them to be helpful, flexible and thorough as well as skilled and knowledgeable. They have been very supportive of our work and development in relation to health and safety. They are highly regarded by our schools and particularly in relation to their responsiveness when dealing with issues of concern or emergency situations. We have found all members of the team to be approachable and supportive.”
Louise Malik, Chief Financial and Operating Officer,
Lighthouse Schools Partnership
“We had our HSE inspection today. I am pleased to say she rated our Risk Assessment as ‘one of the best she’s seen’, so thanks very much for the model and the look-through and suggestions. As a result, we have no actions or advice.”
Mark Freeman, St Michaels Stoke Gifford
"It is so helpful to have all points so clearly identified and this has led to a real sense of purpose for our team in terms of quickly addressing actions. Your supportive audit has really helped us here at school, where busy times require items such as those identified by yourself to be a high priority."
Ro O’Reilly, Headteacher, Willowdown Primary
“The teaching and senior leadership staff and I would like to take this opportunity to thank you for delivering a superb twilight session yesterday afternoon/evening. Having spoken to a number of staff reflecting on the twilight session they felt that the delivery and execution of the session was superlative. The general consensus from the session was that all staff present came away with a tangible sense of 'risk awareness'...”
Andrew Haynes, Cotham Gardens Premises Manager
“You and your team have been an invaluable support during this whole pandemic. ”
Richard Bamber, Headteacher Westbury Park Primary School (2021)
“A huge thank you to you and your team Bill, for guiding us in these difficult times – your advice has been outstanding, and I wouldn’t have known where to begin.”
Lisa Parker Headteacher Warmley Park School and College
“I must say, the information you have been providing to schools is exceptional – please can you pass on my feedback to the whole team for the amazing job they are doing”.
Mrs Karen, Llewellyn School Business Manager
“DS has an in-depth understanding of leaders’ issues and provides the information and written guidance required, often before you are aware that you need it.
They provide a wide-ranging and comprehensive set of up-to-date model policies and risk assessments. Using these allows the education and community sectors to focus more resources on educating and providing services to the community, reducing the time and resources needed, leaving school leaders with a sense that they have done more than “tick the boxes”.
The reassuring telephone response to urgent issues has been incredible.”
Jo Bradshaw BSc MBA
