Business and Curriculum/Activity Support
Delegated Services is about providing high quality, relevant and value for money support to schools and community sector organisations. We respond to needs, when they arise for both sectors, such as the recently identified issue of falling pupil numbers in primary schools and increased competition between schools to maintain pupil numbers and core income. In Bristol, we have seen an increase in knife crime amongst young people this year and have responded with our offer of Network Partners who are specialists in behaviour and de-escalation in crisis situations
Delegated Services develops support to respond to situations such as the Covid Risk Assessment which tracked the latest advice or our recent Ofsted package which includes a Leadership Duty of Care Risk Assessment. This area of work is constantly evolving and currently we have the following areas of support for our organisations/schools to deliver their work and for the curriculum or activities:
Organisational Support for Both Sectors
Mandy Parry – Safeguarding and vulnerable adults, consultancy, audit and training
Schools Pro TLC – GDPR specialists (Charity and Education sectors): Audit, advice, training and DPO role.
Liz Grazier – Legal support, SEN Issues, Disability, Admissions and Exclusions, Contracts and Other Disputes
Kathy Brown – Mediation/ Dispute Resolution/ SEND support
Chris Turner – PR and Marketing (Digital), Digital Audit and Reputational Damage Limitation
Milstead Langdon – Accountancy Services, Audit and Personal Finance

School Strategic Support
David Potter – Ofsted, School Improvement, Headteacher Appraisals, Recruitment and Management Investigations
Geoff Mountjoy – Governance Specialist, MAT Development, Ofsted, Due Diligence, Chair Support
Andrew Steward – School Improvement at Primary and Secondary level, Staff Development, Ofsted Preparation, Accredited in C-Me Psychometric Profiling, NPQ Suite, ECF and Pupil Premium Reviewer
Joanne Bradshaw – Change Management, Organisational Development, CEO Support
Sue Dix – Experienced and Qualified Interim Business Manager /Absence Cover
Wellbeing – A number of experts offering organisational wellbeing frameworks, advice, assessment, training and non-managerial supervision. See our offer here.
Leadership Support – A number of experienced coaches offering leadership support here.
Curriculum and Activity Support for Both Sectors
View our Training
To view training that is currently being delivered, please head to our Training Information page.
Head to your GoTo Knowledge Centre
View your Customer Agreement, report incidents/accidents and access a library of resources.
Lucy Wyatt – H&S and PE Curriculum Advice, Risk Assessment Training, Accident Investigation and Reporting, Safer Recruitment, CDM and other training

Lucy Wyatt
Science and PE Health and Safety Advice, Safer Recruitment, CDM Awareness, Accident Investigation and Reporting and Risk Assessments for schools and charity sector.
Lucy has been working as a primary school teacher for over 30 years, including spending 10 years as a Headteacher in two schools. As a Head, she was involved in a number of projects involving school reorganisation, restructuring and building where her top priority was always to ensure the health, safety and wellbeing of all those associated with the school. Her second headship involved leading on the amalgamation of two schools and development of Bristol’s first co-located Specialist Children’s Centre in Lawrence Weston.
Here after working through a year-long construction project on site, she was ultimately responsible for a campus containing a large primary school with Specialist Resource Base, a Children’s’ Centre (managed by the Local Authority) and health facilities managed by the North Bristol Trust including midwifery, health visitors, community paediatricians, CAMHS etc. She worked on this project with colleagues from Skanska, the National Health Service and Early Years Team during the planning and construction phase and afterwards as they established the provision of services. This was the turning point that led Lucy to become a Health and Safety trainer and consultant.
Since leaving headship and obtaining a NEBOSH Diploma in Occupational Health and Safety, Lucy has combined her career in teaching with her roles a as a Risk Management and Assurance Advisor at Delegated Services and Safeguarding and Health and Safety Advisor for a key children’s charity in Bristol. She is also a governor in a large city primary school.
Lucy uses her teaching skills to write and deliver training that is specifically tailored to the needs of schools and community sector organisations. The courses currently on offer include Safer Recruitment (for which she is an Accredited Trainer), CDM awareness, Accident Investigation and Reporting and Risk Assessment training.
Claire Leheup– Educational/ Off-site Visits, Trips and Residentials for schools and community organisations.

Claire Leheup
Outdoor Learning
Prior to working as the Outdoor Learning Advisor for Delegated Services since 2013, Claire gained 20 years previous experience in a wide range of sectors including advising and supporting Schools and Youth and Community groups in accessing outdoor learning safely and effectively. Claire is a member of the Institute of Outdoor Learning, The Council for Learning Outside the Classroom and The Outdoor Education Advisers’ Panel.
She also holds a Masters Degree in Outdoor Learning.
Whilst at Bristol City Council, as The Duke of Edinburgh’s Award Manager, Claire was inspirational in developing and delivering several specialist projects, enabling young people with sight, hearing and mobility impairments to be able to access the outdoors and gain valuable independent living skills through expeditioning. She has extensive knowledge and expertise in advising staff how to plan, prepare and execute pupil and young people visits in the UK and overseas, ensuring that the appropriate health and safety criteria are met and that the venture is also an enjoyable and memorable learning experience for all involved. As a nationally accredited trainer, Claire is able to offer quality training for Educational Visits Coordinators and Visit/Deputy Visit Leaders and bespoke training.
Rhys Thomas – DATA Accredited Design and Technology Consultant and Registered Health and Safety in CDT

Rhys Thomas
DATA Accredited Design and Technology Consultant and Registered Health and Safety in CDT
Rhys Thomas is a DATA accredited Design and Technology (D&T) Registered Health and Safety Consultant working across all age groups: from primary to University in schools and some community sector organisations.
After 15 years teaching and leadership experience at secondary level D&T, in 2015 he started training teachers at both Primary and Secondary level, became Health and Safety Registered Consultant (RDT HSE in 2014), then set up his consultancy and in 2019 became a Senior Lecturer at Bath Spa University. Since then Rhys has continued to offer consultancy work and training. He has a BA in Industrial Design, PGCE in Secondary Level Design and Technology, PGCHE postgraduate in Higher Education and is a member of the fellowship of higher education association (FHEA). He is passionate about young people being enabled to complete practical work, understand how tools, materials and processes are undertaken in a safe manner and are enabled to work independently and safely.
Click to see the profiles of each of these Network Partners. To find out more or access these services, please contact Delegated Services using our online form.
Don’t just take our word for it...
“We have a very positive working relationship with delegated services. We have found them to be helpful, flexible and thorough as well as skilled and knowledgeable. They have been very supportive of our work and development in relation to health and safety. They are highly regarded by our schools and particularly in relation to their responsiveness when dealing with issues of concern or emergency situations. We have found all members of the team to be approachable and supportive.”
Louise Malik, Chief Financial and Operating Officer,
Lighthouse Schools Partnership

“We had our HSE inspection today. I am pleased to say she rated our Risk Assessment as ‘one of the best she’s seen’, so thanks very much for the model and the look-through and suggestions. As a result, we have no actions or advice.”
Mark Freeman, St Michaels Stoke Gifford
"It is so helpful to have all points so clearly identified and this has led to a real sense of purpose for our team in terms of quickly addressing actions. Your supportive audit has really helped us here at school, where busy times require items such as those identified by yourself to be a high priority."
Ro O’Reilly, Headteacher, Willowdown Primary

“The teaching and senior leadership staff and I would like to take this opportunity to thank you for delivering a superb twilight session yesterday afternoon/evening. Having spoken to a number of staff reflecting on the twilight session they felt that the delivery and execution of the session was superlative. The general consensus from the session was that all staff present came away with a tangible sense of 'risk awareness'...”
Andrew Haynes, Cotham Gardens Premises Manager
“You and your team have been an invaluable support during this whole pandemic. ”
Richard Bamber, Headteacher Westbury Park Primary School (2021)

“A huge thank you to you and your team Bill, for guiding us in these difficult times – your advice has been outstanding, and I wouldn’t have known where to begin.”
Lisa Parker Headteacher Warmley Park School and College
“I must say, the information you have been providing to schools is exceptional – please can you pass on my feedback to the whole team for the amazing job they are doing”.
Mrs Karen, Llewellyn School Business Manager

“DS has an in-depth understanding of leaders’ issues and provides the information and written guidance required, often before you are aware that you need it.
They provide a wide-ranging and comprehensive set of up-to-date model policies and risk assessments. Using these allows the education and community sectors to focus more resources on educating and providing services to the community, reducing the time and resources needed, leaving school leaders with a sense that they have done more than “tick the boxes”.
The reassuring telephone response to urgent issues has been incredible.”
Jo Bradshaw BSc MBA

Our Services
Get best value through a package of services tailored to suit your needs. Unique 24/7 emergency telephone support.
Let us help you be fully complaint, identify and manage your risks and effectively train your staff at every level of your organisation.
With the UK on a “significant risk” terrorist alert, storms, power cuts, flooding and infection spread, can you afford not to have emergency plans in place?
Training and advice from a team of experts supporting you to deliver up to date, compliant safeguarding practices with trained staff.
We bring expertise and experience to support you in your leadership journey and tested, transformative wellbeing practices for your staff team.
Value for money, organisation and curriculum support from experts in their field and our sectors.
Significant costs and compliance requirements with ageing, inefficient buildings and defects, we provide comprehensive support with expert advice on hand.
Flexible, great value training and library of resources to support you to deliver your legal and compliance responsibilities to your employees, pupils and users.
Comprehensive advice, guidance, training and checking service to ensure compliance and best practice in all aspects of your off-site visits and residentials.