You already play a vital role in encouraging vigilance amongst those who visit your sites, and by doing so, with the simple addition of some slightly wider messaging, could prevent hostile reconnaissance and terrorist incidents.
We’ve been giving you ‘heads up’ messages and content on the coming Martyn’s Law or Protect Duty (link to public consultation). The below assistance is a major contributor to what will be needed as a comprehensive and compliant approach to addressing the law’s requirements.
Here is a summary of 4 quick and simple ways to reassure your stakeholders through protective security communications. The full item is in the termly bulletin.
1. Clearly communicate your reporting procedures to stakeholders
Research focused on the rail environment has indicated that members of the public are inclined to report suspicious activity to transport staff and nearby businesses, not just the police.
2. Use protective security to enhance visitor experience
Knowing how to report suspicious activity is associated with visitors feeling safer whilst onsite.
3. Take advantage of free security campaigns
Actionable security campaigns and materials can be used to build visitors’ knowledge of the correct response to an incident in or around your site.
4. Show potential hostiles that you’re prepared
As well as signalling to customers that you value their security and safety whilst on your premises, speaking about protective security can also deter hostile actors who may seek information about your site in order to plan an attack.
The language is a bit foreign to us but can be translated into actions we can take as we move forward in addressing the coming new law’s requirements. We’ll be updating relevant policies and risk assessments for you to tailor to local circumstances and offering training for the statutory roles being identified.